Refund Policy

1. Our Commitment

At Inverse X, we stand behind the quality of our products and services. We want every customer to be completely satisfied with their purchase. If for any reason you are not satisfied, we offer a straightforward refund process to ensure your experience with us is positive.

2. 3-Day Money-Back Guarantee

All products purchased from Inverse X come with a 3-day money-back guarantee. If you are not satisfied with your purchase for any reason, you may request a full refund within 3 days (72 hours) of your original purchase date. This guarantee applies to all subscription tiers and product types. No questions asked.

3. Eligible for Refund

The following situations are eligible for a full refund:

• Refund requested within 3 days of purchase
• Product does not function as described
• Technical issues that cannot be resolved by our support team
• Duplicate or accidental purchases
• Service outage lasting more than 24 consecutive hours

4. Not Eligible for Refund

The following situations are not eligible for a refund:

• Refund requested after the 3-day guarantee period
• Account terminated due to violation of Terms of Service
• Chargebacks filed without first contacting our support team
• Products purchased using promotional or discounted pricing (partial refund may apply)
• Requests based on dissatisfaction with game updates or third-party changes

5. How to Request a Refund

To request a refund, please follow these steps:

• Contact our support team via email at refunds@inversex.com or through Discord
• Provide your order number, email address used for purchase, and reason for refund
• Our team will review your request and respond within 24 hours
• If approved, the refund will be processed to your original payment method

6. Refund Processing

Once a refund is approved, processing times vary depending on your payment method. Credit card refunds typically take 5-10 business days to appear on your statement. PayPal refunds are usually processed within 1-3 business days. Cryptocurrency refunds will be processed at the current market rate and may take 1-5 business days. You will receive a confirmation email once your refund has been initiated.

7. Partial Refunds

In certain circumstances, partial refunds may be offered. This includes situations where a product was used for a significant portion of the subscription period, purchases made with promotional pricing, or when only part of a bundled package is being returned. The partial refund amount will be calculated on a pro-rata basis and communicated to you before processing.

8. Contact Us

For any questions or concerns regarding our refund policy, please reach out to us at refunds@inversex.com. Our support team is available 24/7 to assist you with any refund-related inquiries.